Sandy Paws Privacy Policy

At Sandy Paws, we are committed to protecting your privacy. This policy outlines how we collect, use, and protect any personal information you provide when using our services, whether in-store, online, or otherwise.

Information We Collect

We may collect the following personal information from you:

  • Name and contact details (e.g., email address, phone number, postal address)

  • Purchase history and preferences

  • Payment details (when making transactions)

  • Information you provide via forms, surveys, or direct communication with us

How We Use Your Information

We use your personal information for the following purposes:

  • Processing Orders: To fulfil your purchases and provide customer service.

  • Communications: To send you updates about your orders or respond to queries.

  • Marketing: To send promotional offers or updates, if you’ve opted in to receive these communications.

  • Improving Our Services: To analyse trends and customer preferences to enhance your experience with us.

How We Protect Your Information

We take your privacy seriously and are committed to keeping your personal data safe. We use secure systems and take steps to ensure that your data is protected against unauthorised access, loss, or misuse.

Sharing Your Information

We will never sell your personal information. We may share your data with trusted third parties only where necessary to fulfil orders (e.g., payment processing services) or to comply with legal obligations.

Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Correct any inaccuracies in your data.

  • Withdraw Consent: If you no longer wish to receive marketing communications, you can opt out at any time.

  • Request Deletion: In certain circumstances, you may request the deletion of your personal information from our records.

Cookies

Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.

Contact Us

If you have any questions or concerns about our privacy policy or how your data is handled, please get in touch with us at:

Sandy Paws
Email: info@thesandypaws.co.uk
Address: 198 Church Road, Kessingland, NR33 7SF